With most businesses conducted online, compliance and eDiscovery remain among the challenges many companies still face. MessageSolution Technologies recognize the issues and, with their products, address enterprise customers’ needs by providing compliance and litigation support for their clients and partners across all industries. MessageSolution Cloud Compliance Archiving, eDiscovery, and Backup Platform help meet the requirements of stringent compliance regulations such as GDPR, CCPA, and HIPAA. Advanced Classification & eDiscovery (ACE) resolves the legal challenges by providing litigation support through case management and legal hold review.
Consumer privacy protection has also become one of the more prominent issues due to data misuse, frauds, and ransomware attacks prompting stricter regulations. Notably, MessageSolution Compliance Tracking for Personally Identifiable Information (PII) managing unstructured data sources can help isolate PII outside of known databases. It also provides oversight and enforcement to prevent data spoilage, deliberate or unintentional deletion of PII, and the auditing of Data Subject Access Requests for deletion.
MessageSolution, Inc. is the industry technology leader in delivering enterprise-class compliance archiving, eDiscovery, Office 365 file documents backup, and content security solutions. With award-winning software platforms for organizations’ email, file systems, and SharePoint documents, MessageSolution provides advanced compliance retention, eDiscovery, and data security with machine learning AI implemented to enforce regulatory requirements, security, and high data accessibility.Available on cloud, enterprise on-premise, and service provider hosted platforms, MessageSolution platforms are intuitive, user-friendly, and highly scalable for implementing the best-in-class solutions for SMEs and global enterprises.
Founded in 2004, MessageSolution is headquartered in Silicon Valley, California, with development centers in China, and operates in North America, Europe, and the Asia Pacific. They also have distribution channels in North America, Europe, Australia, Africa, and the Asia Pacific regions, with products deployed for global enterprise customers in over 50 countries.
The company offers highly secured leading-edge cloud-based archiving solutions to meet the archiving requirements for direct customers who plan to outsource their archiving storage or white-label hosting in data centers. MessageSolution’s M-Cloud secured archiving is based on a tiered file system that can isolate the users’ metadata from where the data is stored. The M-Cloud’s MSP file system is tiered and encrypted so that a Microsoft TLS+ certificate authority breach would require the hackers and malware to scan and breach two layers of the protection and encryptions implemented to protect customer’s data. M-Cloud is virtually breach-proof, making it a highly competitive product for cloud archiving.
MessageSolution has built the most scalable enterprise information archiving platform in the market to deliver the most robust data archiving and indexing for high-speed data search, retrieval and provide data analysis and audit trails. MessageSolution Intelligent Cloud Archiving & Backup also applies artificial intelligence and machine learning to storage management to make it economically feasible for customers to classify and retain data for 100 years. With M-cloud, clients can manage retention to reduce their dependency on Azure cold storage and their costs by 50 percent. MessageSolution Cloud is fully integrated with Azure Blob Storage for cloud-to-cloud data transfer and cloud storage at the lowest price with ultimate performance. Advanced Storage Management for Cloud Object Storage and backup for Microsoft Office 365 delivers enterprises’ flexibility to transition from a legacy data archiving or storage solution to Office 365 environment.
The company offers private and public cloud computing utility models that afford early adopters’ new services at an unprecedented rate. The public cloud services in the market today are costing more and more for renewals consistently year over year (e.g., Office 365 enterprise plans). In Office 365, the enterprise customers have issues with Microsoft application usage by the user (low usage apps are bundled in E3 and E5 O365 plans). They quickly find that moving to a lower-cost plan is painstaking and risky of collecting historical email data. MessageSolution Cloud Services can help customers reprovision Exchange Online Mailboxes for former employees or move the entire organization to a lower-level O365 email plan for cost-saving. MessageSolution Cloud also provides supersized shared mailboxes to support organizations transitioning between the plans to reduce the risk of data loss and cost of data migrations. Their next-generation cloud archiving, eDiscovery, and backup is a robust platform. It is built with a machine learning AI framework using natural language processing to provide the foundation for deep learning over unstructured data, explicitly providing insights into actionable data based on users’ and administrators’ specific needs. MessageSolution’s data search function likewise can be customized to deliver automated workflow for governance, review, annotation, and phishing protection. The built-in MessageSolution Compliance Center provides the compliance module for companies to manage corporate email and document data under compliance and regulatory perimeters, implementing privacy protection and security disciplines for enterprises of all sizes.
MessageSolution’s highly secured cloud-based file archiving solution delivers cost-effective pay-as-you-go virtual file share with unlimited storage and retention capacity. MessageSolution’s Advanced Storage File System is time-based, enabling storage tiers that apply file-level deduplication and compression across file and object storage. Clients can realize storage savings of 50% and still with high-performance data search and retrieval capabilities.
In the past, MessageSolution Advanced Classification eDiscovery (ACE) and artificial intelligence capabilities including deep learning and natural language processing evolved from the original predictive coding have helped global enterprise customers defend wrongful dismal cases where dismissed employees left with a corporate notebook; meanwhile, the former employees subsequently filed a lawsuit for wrongful dismissal case against a former employer. MessageSolution provided data search and electronic discovery for ESI data retrieval with case management and all-location access for outside counsel to resolve the claim in favor of the enterprise customer quickly. by reviewing archived corporate email and file data with the convenience of any time and anywhere, and to meet the case deadlines.
MessageSolution Cloud Compliance Archiving, eDiscovery, and Backup Solutions ensure data integrity under CCPA and GDPR Compliance for all businesses and their customers. Companies’ intellectual properties are protected with in-house surveillance, built-in data analysis, and case management while reducing the cost of the eDiscovery process. MessageSolution Cloud is the first to market integrated with Microsoft Online Active Directory of BPOS (former version of Office 365) with a remote online deployment model allowing a fast system implementation conducted online. It is a quick and efficient method for MessageSolution Cloud to integrate with the standard vendor API’s with the support of onpremise and Public Cloud configurations.
Messagesolution supports search indexing, Unicode 8, and provides data search in all languages. For the days to come, they will continue to service a global customer base through resellers worldwide. As clients continue to take advantage of multi-cloud environments and adopt cloud access security broker services, they have improved their eDiscovery predictive coding capability and enhanced it to more advanced AI implementation throughout MessageSolution Cloud Services. MessageSolution also started the groundwork for Blockchain compliance and security solutions for distributed smart contracts and record management.
MessageSolution will continue to support more complex hybrid environment to store a copy of companies’ current cloud solution, as Gartner surveyed and found in 2021 that enterprises want to have another data copy in a 3rd party cloud or manage it on-premise – after they migrated to cloud for their emails and file documents in the past decade. MessageSolution can implement both hybrid or on-premise solutions for this hybrid requirement.
